Susan M. Connors
Director for Operations
Susan M. Connors has served as the director for Operations at the U.S. DOT Volpe Center in Cambridge, Massachusetts, since 2017, and she has served in leadership roles at the U.S. DOT Volpe Center since 2001.
She manages and develops client-centered initiatives that strengthen the U.S. DOT Volpe Center’s business enterprise. Connors supports the U.S. DOT Volpe Center director and the U.S. DOT Deputy Assistant Secretary for Research and Technology to carry out Secretarial priorities and organizational initiatives, particularly in key areas such as workforce management; diversity, equity, and inclusion; construction of the new U.S. DOT Volpe Center facility; and common enterprise services. She guides the U.S. DOT Volpe Center’s operational workforce in delivering mission support.
Prior to serving in this role, she served the U.S. DOT Volpe Center as director of Human Resources, acting chief of staff, and acting deputy director for Administration.
Connors began her federal career in 1981 and has worked for multiple other federal agencies in the field and headquarters.