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Volpe Center Highlights - Fall 2005

Mobility

Director's Notes | Focus | Safety | Mobility | Organizational Excellence | Awards
Published and Presented | Volpe Journal

New TIMS Tool Replaces Obsolete System (FAA)

Telecommunications is the lifeline of the critical systems overseen by the Federal Aviation Administration (FAA). To manage its telecommunications services, the Administration's Telecommunications Services Management (TSM) program requires well-integrated systems that can be upgraded as needs change and technology advances. A Volpe Center-developed system provides TSM with a single, central, national data repository of FAA telecommunications information along with automated tools to plan, provision, and support FAA telecommunication services. TSM employs the Telecommunications Information Management System (TIMS) in the areas of ordering, funding, and tracking FAA telecommunications circuits and equipment.

The Volpe Center's Telecommunications Division is responsible for TIMS software development, operation, and training. A Volpe Center team led by Mr. Kip Brown worked with TSM personnel to determine development requirements and the phased deployment of new software releases. Team members include Ms. Kate McGann, Mr. Jeff Garlitz, and Mr. Kevin O'Neill, all of the Division, and Mr. Vince Milley of CSC (an on-site Volpe Center contractor).

In May 2005, the Volpe Center released TIMS Tool Suite 3.3, which supports the processing of communications service requests by FAA Headquarters engineering personnel. Previously, such requests were handled by an obsolete headquarters system, which can now be decommissioned.

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