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Jordan Multer, Ph.D.

Dr. Jordan Multer is a human factors engineer with Human Factors Division of the Volpe National Transportation Systems Center. He is currently, the principal investigator of the Human Factors Support Program. This research program supports the Federal Railroad Administration efforts to create safer rail transportation systems. This program covers three areas: train control system design, railroad operating practices, and highway-railroad grade crossings.

Dr. Multer spent the past twenty years investigating human factors issues in the transportation industry. During that time, he earned his doctorate in experimental psychology at the University of Connecticut. In addition to rail transportation, he worked on human factors projects in several transportation modalities. He worked with the FAA to improve the design of aeronautical charts used by pilots and studied the communications of Air Traffic Controllers for the purpose of reducing communication errors. For the Federal Transit Administration, he evaluated specifications for designing detectable warning surface to assist the visually impaired using public transportation systems.

For the Federal Railroad Administration, he supervised several projects evaluating warning devices for use at highway-railroad grade crossings. These projects include: an evaluation of alerting devices for making locomotives more conspicuous, investigating the use of retroreflective markings for making rail cars more visible, and an evaluation of a wayside audible horn. He also managed a project to develop human factors guidelines for the evaluation of the locomotive cab and supervised several projects examining the role of automation and communication technology on safety in train control.

Phone: 617/494-2573
E-mail: multer@volpe.dot.gov